Website survey      

We are conducting a market research survey about using websites to find out information about local areas you might want to visit and we would appreciate your feedback.  The survey takes about 5 minutes to complete and the answers you give will remain completely confidential.  

As a thank you for your time you will be entered into a prize draw to win £500 cash. Before completing the survey we would be grateful if you would finish the web visit that you have embarked on.

Please click the next button to proceed.

Q1 Is this the first time you have visited the Visit Kent website or have you been on it before?
PLEASE SELECT ONE ANSWER ONLY
 
Q2 Why are you looking at the site at this particular time?
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Q3 Did you have to go onto a search engine like Google or Yahoo! to find the site or did you already know the web name?
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Q4 During this session on the web, have you also visited any other sites about coming to Kent?
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Q5
Q6a During this session on the web, have you also visited any other sites for other counties?
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Q6b
Q7a How does the Visit Kent site compare with sites designed by other counties?
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Q7b

Please look at the screenshot of the Visit Kent website below and answer the questions which follow

Q8

Q9

Q10
Q11 Which of the following statements apply to you?  
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Q12 Thinking about destination websites as a whole, what information do you look for?
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Q13a How do you search online for information for your break?
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Q13b Which websites do you use when searching for information for a break?
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Q13c Of these, which is your favourite website for choosing a UK break?
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Q13d
Q14 How would you rate the following aspects of your favourite site.  Please give your opinion on a scale of 1 to 10 where 1 is poor and 10 is excellent.
PLEASE SELECT ONE ANSWER FOR EACH STATEMENT
 
  Ease of use
  The range of information provided
  The level of detail for those areas that were of interest to me
  The extent to which the site kept my attention
  Bookability online of the product
Q15a Did your favourite site supply you with all the information you needed?
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Q15b
Q16 Did the site provide all the facilities you required to book accommodation and events?
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Q17
Q18 How frequently do you visit this favourite site?
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Q19 Did you buy or book anything from your favourite site on this visit?
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Q20
Q21 Thinking generally about how you plan and book day trips, weekend breaks or holidays in the UK, how often do you use the web to help?
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Q22 When using the web for planning or booking day trips, weekend breaks or holidays in the UK, do you tend to browse various websites or do you know what you are looking for?
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Q23 Which of the following website areas are most likely to attract your attention when browsing websites for planning to book day trips, weekend breaks or holidays in the UK?
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Q24a If you had to book accommodation for a weekend trip or holiday in Kent would you book this online?
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Q24b What type of site would you use for this?
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Q25a To what extent, if at all, do you use smart phones to browse the web and use apps either when planning trips/holidays or during the holiday to find and locate places of interest?
 
Q25b
Q25c Do you use these apps at home, in the location or both?
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Q26
Q27 What is your gender:
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Q28 Which of the following age groups do you fall into?  
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Q29 Can I ask your current working status?
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Q30
Q31 Would you be willing to be recontacted, in the next few days, about this survey to take part in further research in the form of a more detailed telephone survey, you will receive £15 for your time.
PLEASE SELECT ONE ANSWER ONLY
 
Q32
Q33
Q34
Q35
 

Thank you for taking the time to fill this survey in, please now press on the SUBMIT button

 
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